kxl10181's profile

New Poster

 • 

2 Messages

Tue, Aug 25, 2020 11:00 AM

Closed

Was my property previously wired?

Does anyone know if there is a way to check whether or not my property was previously wired by xFinity? I can't seem to find an active internet cable outlet, and my property management can't seem to confirm whether or not the unit is wired. 

jav6joev

Gold Problem Solver

 • 

2.2K Messages

1 y ago


@kxl10181 wrote:

Does anyone know if there is a way to check whether or not my property was previously wired by xFinity? I can't seem to find an active internet cable outlet, and my property management can't seem to confirm whether or not the unit is wired. 


You might try the 'Move Service' option which starts by checking the address (complete address, including unit/apt #) for serviceability:

https://www.xfinity.com/learn/moving?INTCMP=ILC:XA:GEN:GEN5bfebd84b5e3a

CCAndrew

Gold Problem Solver

 • 

25.9K Messages

1 y ago

Kind of odd that property management doesn’t know anything about their property. You can call in, they’ll see a history if there is any. If you signed up for service, they wouldn’t set up service if you couldn’t have it. You just May need a pro install

New to the Community?

Start Here