Was my property previously wired?

Does anyone know if there is a way to check whether or not my property was previously wired by xFinity? I can't seem to find an active internet cable outlet, and my property management can't seem to confirm whether or not the unit is wired.

Responses

jav6joev

Gold Problem Solver

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2.2K Messages

5 years ago

@kxl10181 wrote:
Does anyone know if there is a way to check whether or not my property was previously wired by xFinity? I can't seem to find an active internet cable outlet, and my property management can't seem to confirm whether or not the unit is wired.

You might try the 'Move Service' option which starts by checking the address (complete address, including unit/apt #) for serviceability:

https://www.xfinity.com/learn/moving?INTCMP=ILC:XA:GEN:GEN5bfebd84b5e3a

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

Kind of odd that property management doesn’t know anything about their property. You can call in, they’ll see a history if there is any. If you signed up for service, they wouldn’t set up service if you couldn’t have it. You just May need a pro install

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Customer Service

kxl10181

Was my property previously wired?

jav6joev

CCAndrew

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