Visitor

 • 

1 Message

Friday, March 27th, 2026 1:32 AM

Want a technician ti visit to set Internet

<EDIT: Removed Personal Information>

I ordered the prepaid internet device but its not connecting to the cable on my wall. Need a technician visit so he can set the device 

Oldest First
Selected Oldest First

Official Employee

 • 

3.9K Messages

4 hours ago

Hi @user_8l3t53, if you are having issues with your prepaid services, please reach out to the Xfinity Assistant on our website, and they'll be happy to help you resolve it. Here is a link for the assistant: https://www.xfinity.com/xfinityassistant.

forum icon

New to the Community?

Start Here