waitlist - option for any day/time?

Thank you for taking the time to submit a post on this question, @MyPointExactly. My team and I would be more than happy to review this with you and help find the best option that fits your needs for an appointment. Please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address. 

 

To send a Direct Message [private message]:

• Click "Sign In" if necessary
• Click the "Direct Message" icon

or  https://forums.xfinity.com/direct-messaging

• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
• - An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it