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Saturday, March 2nd, 2024 10:42 PM

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Visa prepaid card unused but expired

In the craziness of moving house we put our visa welcome gift cards in a draw and just discovered them with Feb24 expirations. Is there any way to get them reissued?

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744 Messages

2 years ago

@sallyf1992  I hope the move went well, and you are enjoying the new home! We can work to put in a request to have your gift card reissued! Can you send us a direct message with our full name and address so we can work to get that sent back out? To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

(edited)

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