Visitor

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2 Messages

Sunday, February 1st, 2026 1:41 PM

Veteran rewards

the link to update my veteran status doesn’t work. I used to be in the diamond tier, but it went back to gold when I moved. Now I can’t reverify my status. 

https://www.xfinity.com/military

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Official Employee

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2.2K Messages

6 hours ago

@user_afrgkk I can help. Congrats on your move to your new home. My apologies for the inconvenience this has caused you. When you move your military status must be re-verified. It appears the site is undergoing some maintenance. I would check back later. Did you have any additional concerns for us?

Visitor

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2 Messages

Can I be notified when the site maintenance is completed?

Official Employee

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2.2K Messages

@user_afrgkk This is a great suggestion. I am not seeing that option for this site. Our team can keep an eye out with you. 

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