U

Wednesday, February 5th, 2025 11:50 PM

Veteran mobile line

Salesperson at the xfinity store today they told me I could get 1 year free on my mobile phone because I am a disabled veteran. Have tried to find this on the xfinity website with no success.  How do I find the page where I can sign up for the discount?

[Edited: "Personal Information"]

Official Employee

 • 

3K Messages

3 months ago

Hey there, user_gr6t34, thanks for reaching out through Xfinity Forums regarding your account. We truly appreciate your services and here at Xfinity, we want to ensure that our military veterans have benefits. You will need to visit xfinity.com/military to get started and confirm your military status. Here is a link that includes all the benefits once your military status is verified, https://www.xfinity.com/support/articles/military-service-offers. Let us know if you have any additional questions! 

 

Expert

 • 

110K Messages

2 months ago

The concern is not "Home Security Rules And Automations" help related............. Topic moved here to the proper help section. 

2 Messages

Question was not answered. 
I was in the Xfinity store and made change to my internet service. While there the salesman told me as a veteran I am entitled to one year free mobile service. I have looked online for this service but unable to find it. 

Official Employee

 • 

2.7K Messages

Thank you for your service to our country, user_gr6t34! We appreciate you and thank you for your sacrifice! The salesman at the store was correct. With our Military Rewards program you are eligible for:

Xfinity Rewards Diamond status.

One unlimited Xfinity Mobile line included with Xfinity Internet for two years.

NOW TV included for one year.

If you would like to explore this further and possibly get signed up for that, please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Regular Visitor

 • 

4 Messages

@XfinityRay​ Hi Ray, just cc'ing you on a message I sent to Xfinity Support.

"Hello, I would like to avail of the Xfinity promos for veterans. Two tears of unlimited mobile if adding a line, 1 year of NOW TV. Looking for EXACT instructions, my veteran status is already verified, so your link for veterans doesn't help. I understand that some veterans have required escalation of this to your veterans and/or executive teams for fulfillment"

Expert

 • 

31.4K Messages

2 months ago

@user_gr6t34 

Salesperson at the xfinity store today they told me I could get 1 year free on my mobile phone because I am a disabled veteran. Have tried to find this on the xfinity website with no success.  How do I find the page where I can sign up for the discount?

[Edited: "Personal Information"]

Did you click on the link @XfinityJeniece provided in her post?

You can also try this link.

forum icon

New to the Community?

Start Here