Visitor
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2 Messages
Very Unprofessional and Uncaring
Very disrespectful, rude, didn’t try and accommodate, didn’t really care about helping at all, laughed at me during the conversation, no kind of help sympathy due to the fact that most days I work from home!! Then laughed again and asked me did I want the phone services.. How I’ve been treated today by several people at Xfinity I wouldn’t recommend Xfinity to a dog!! Switching very soon
EG
Expert
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119.6K Messages
21 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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915 Messages
21 hours ago
Hi @user_2d6nbx,
Thank you for taking the time to share your recent experience with us. I am sorry to hear that you didn't get to experience the customer care that we aim to provide during all of our interactions. We would be more than happy to show you how we go about things the right way! Can you fill us in on what you were reaching out about initially?
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