Seasonal/Vacation hold is available to an XFINITY customer whose account is current, with no outstanding charges. There also needs to be at least 10 months since the start of the last seasonal enrollment.
For more information, or to see if you qualify for seasonal/vacation hold, call 1-800-XFINITY (1-800-934-6489) or check this link: https://comcastseasonal.com/
Great! We're glad that worked for you! Please let us know if you need help with anything in the future, we're here 24/7 for any issues or concerns you may have. Thanks for being a valued member of the Comcast family. Take care!
Thank you for taking the time to reach out to our community forum about a seasonal hold on your account, @user_42321b! You've reached the perfect place for help with any questions or concerns regarding your Xfinity service :). The information that @Again provided is spot on! Please let me know if you're able to follow the link and set up the seasonal hold.
Accepted Solution
Again
Expert
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32.1K Messages
4 years ago
@user_42321b
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Accepted Solution
user_42321b
Visitor
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2 Messages
4 years ago
Thank you...it worked!
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EG
Expert
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112.2K Messages
4 years ago
Concern moved here for greater exposure to actual Comcast employees for assistance.
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XfinityEmilyB
Official Employee
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2.2K Messages
4 years ago
Thank you for taking the time to reach out to our community forum about a seasonal hold on your account, @user_42321b! You've reached the perfect place for help with any questions or concerns regarding your Xfinity service :). The information that @Again provided is spot on! Please let me know if you're able to follow the link and set up the seasonal hold.
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