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astaticpunk
1st Topic

Visitor

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2 Messages

Monday, June 29th, 2026 4:32 PM

Utility Box Relocation

Hi,

Trying to find out who to contact about getting a utility box relocated in the yard so a driveway can be installed.  Who would need to be contacted regarding that?

Thanks

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XfinityPaula

Official Employee

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2.2K Messages

2 hours ago

 

astaticpunk Hello there! Thanks for reaching out to us for help with relocating the utility box. Our team is the best to help for things like this and so many others! It would be my pleasure to check with out local teams for what options we have. Are you currently a customer with Xfinity? 

 

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astaticpunk

Visitor

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2 Messages

Yes, current customer

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2 hours ago

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XfinityJanelle

Official Employee

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2.3K Messages

Great, we would just need to get some account information to open a ticket up to have this looked into. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 hour ago

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