Urgent: Wrongful Collection Notices from Credence Resource Management

Dear Xfinity Customer Support,

I am writing to report that I have been receiving collection notices from Credence Resource Management regarding my Xfinity account. I believe these notices are incorrect, as I have already addressed my account concerns with Xfinity.

This is the recent message received from them... Credence Resource Management, LLC is a Debt Collector. [Edited: "Personal Information"], we understand circumstances vary. We're here to help, please call. resolve your Xfinity Mobile acct XXXX[Edited: "Personal Information"] for $570.01 by 03/29/2026. Balance $741.42, savings $171.41. We are not obligated to renew the offer. Call [Edited: Phone Number Removed] or pay [Removed External Link] Rights: [Removed External Link] Reply STOP to stop

Please investigate this matter and confirm that my account is in good standing. Additionally, I request that Xfinity take any necessary steps to stop these collection notices from being sent.

Thank you for your prompt attention to this issue. I look forward to your confirmation that this matter has been resolved.