Visitor
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3 Messages
Urgent: Wrongful Collection Notices from Credence Resource Management
Dear Xfinity Customer Support,
I am writing to report that I have been receiving collection notices from Credence Resource Management regarding my Xfinity account. I believe these notices are incorrect, as I have already addressed my account concerns with Xfinity.
This is the recent message received from them... Credence Resource Management, LLC is a Debt Collector. [Edited: "Personal Information"], we understand circumstances vary. We're here to help, please call. resolve your Xfinity Mobile acct XXXX[Edited: "Personal Information"] for $570.01 by 03/29/2026. Balance $741.42, savings $171.41. We are not obligated to renew the offer. Call [Edited: Phone Number Removed] or pay [Removed External Link] Rights: [Removed External Link] Reply STOP to stop
Please investigate this matter and confirm that my account is in good standing. Additionally, I request that Xfinity take any necessary steps to stop these collection notices from being sent.
Thank you for your prompt attention to this issue. I look forward to your confirmation that this matter has been resolved.
XfinityRaul
Official Employee
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2.6K Messages
24 days ago
@user_ficm50 Thank you for making us aware of these collection notifications you're receiving even after addressing this with us. Let's continue our conversation via DM.
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user_ficm50
Visitor
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3 Messages
4 hours ago
Hey Guys!...
I'm keep on getting the calls and messages from that Organization.
Credence Resource Management, LLC is a Debt Collector. [Edited: "Personal Information"], we know life gets busy and financial matters can be stressful. Resolve your Xfinity Mobile acct XXXX[Edited: "Personal Information"] for $553.18 by 03/26/2026 on $779.12, saving $225.94. We are not obligated to renew the offer. We are here to help - please call. [Edited: Phone Number Removed] or pay [Removed External Link] Rights: [Removed External Link] Reply STOP to stop
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