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user_8mnjty
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Friday, April 17th, 2026 1:25 AM

URGENT: Non-Compliant Utility/Communications Box Requiring Relocation per Seattle City Light - Affects Multiple Units

Seattle City Light has issued a non-compliance notice requiring the relocation of a utility/communications box that was installed after the initial new build inspection. The box is currently obstructing the workspace needed for the property’s electrical service connection. If this issue is not resolved, it may result in the disconnection of electrical power to six units that share the same box.

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XfinityCliff

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2 hours ago

Hello @user_8mnjty and thank you for posting on our Xfinity Community forums.  We're here to help.  😀

If there is misplaced equipment belonging to Xfinity, we would need additional details in order to assist you with your concern. 

So we may collect additional information from you regarding this concern, could you please send us a Direct Message* that includes your full name and service address? 

Once we have your account verified, we can determine next steps needed.  

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 To send a direct message:
 
Click "Sign In" if necessary
 
• Click the "Direct Message" icon in the upper right corner where your avatar is.
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line not the Employee's name
• Type your message in the text area near the bottom of the window
• Press Enter to send it
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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