user_7499b0's profile

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Wednesday, May 10th, 2023 2:12 AM

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Upgraded plan, did not recieve xFI Complete modem in equipment shipment.

Upgraded plan to include xFI Complete modem upgrade for additional cost, however I did not recieve the xFI Complete modem in the shipment which only have TV recievers in it.

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933 Messages

2 years ago

Hi there I would be happy to look into your order. Can you DM your address and name? 

To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

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