Visitor
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1 Message
Unsolicited delivery
I received a package from UPS with my address and someone else's name on it. I returned it to UPS with my address blacked out. It was red-delivered again today. I do not know what to do with this. I'm afraid it might be a scam. Please advise
XfinityJeniece
Official Employee
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3.7K Messages
18 hours ago
Hey there, @user_ud8jrr, thanks for reaching out through Xfinity Forums regarding the package that was delivered. We would be happy to look into this for you. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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