1 Message
Unsafe service wire, needs to be moved to the corner of my house
The Xfinity service wire to the house is hanging very low over both the back yard and patio. The location of the service wire is unsafe and presents a hazard. I need Xfinity to send a Field Technician to my house to move the service wire from its current unsafe location to a safe location at the corner of the house where the electrical service is coming into the house.
Accepted Solution
XfinityPeterH
Official Employee
•
1.4K Messages
13 days ago
@user_km46lt thanks for reaching out and letting us know about your cable concern. I would be doing the same if I were in your shoes. I see you have already sent us a direct message for help. In the future please wait for one of us to ask for you to send us a message as unsolicited messages goes against our community guidelines. Thanks for understanding.
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