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Saturday, January 4th, 2025 6:47 PM

Unpausing my devices from my wifi

I’ve tried so many times to contact someone to unpause my devices on my WiFi since my app no longer shows that option, so what do I do now just not have WiFi on those devices, xfinity is truly a horrible service

Official Employee

 • 

3K Messages

4 months ago

Hey there, user_glwmla, thanks for reaching out through Xfinity Forums. We would be happy to help you with the Xfinity app. You should still have access to manage your devices. Are you logged into your primary username? Here is a link with the steps to manage your devices, https://www.xfinity.com/support/articles/xfinity-xfi-manage-profiles.

 

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