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10/01/2026 9:41 PM
I want to use the phone I have on my new service. but it says that its locked by xfinity
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Official Employee
4.4K Messages
3 days ago
Hey there, @user_pzym5a, thanks for reaching out through Xfinity Forums regarding unlocking your device. Here is a link with the details https://www.xfinity.com/support/articles/eligible-to-unlock-phone. Let us know if this helps!
XfinityJeniece
Official Employee
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4.4K Messages
3 days ago
Hey there, @user_pzym5a, thanks for reaching out through Xfinity Forums regarding unlocking your device. Here is a link with the details https://www.xfinity.com/support/articles/eligible-to-unlock-phone. Let us know if this helps!
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