comcast agent told me i had an unlimited plan and would not be effected when the data caps were added. I can't help but notice that i now have a "xgb remaining of monthly plan" under billing. I better not be getting charged if i go over this cap.
comcast agent told me i had an unlimited plan and would not be effected when the (scummy) data caps were added. I can't help but notice that i now have a "xgb remaining of monthly plan" under billing. I better not be getting charged if i go over this cap.
Unlimited isn't truly unlimited. The only way to get true unlimited data is to sign up for Unlimited Data.
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Sign up for Gigabit Pro, which I recall seeing on an Xfinity information page, (which I can't find at the moment) has no such cap.
FWIW, the "Gigabit Pro" speed tier is only available in limited areas.
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well than they have just opend themselves up to a load of problems because i saved a conversation from support that explicitly told me i would not ever be effected by this with my current plan and willbe contacting them
Responses
Again
Expert
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25.8K Messages
5 m ago
Unlimited isn't truly unlimited. The only way to get true unlimited data is to sign up for Unlimited Data.
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CheapestGamer
Regular Contributor
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215 Messages
5 m ago
1) Pay them another $30 per month to remove the cap
OR
Sign up for Gigabit Pro, which I recall seeing on an Xfinity information page, (which I can't find at the moment) has no such cap.
Those unfortunately are your only two options right now.
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EG
Expert
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87.1K Messages
5 m ago
FWIW, the "Gigabit Pro" speed tier is only available in limited areas.
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ryuserpentine
Frequent Visitor
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13 Messages
5 m ago
well than they have just opend themselves up to a load of problems because i saved a conversation from support that explicitly told me i would not ever be effected by this with my current plan and willbe contacting them
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