3 Messages
Unlimited internet
I used to have unlimited internet. I noticed it is no longer on my account, when I contacted Xfinity I was told the trial ended. I went to change plans and I noticed unlimited is not an option. Is this service no longer available in minneapolis? Am I doing something wrong?
Accepted Solution
XfinityKrista
Official Employee
•
1.5K Messages
4 months ago
Hello @user_jmtan9, thank you for taking the time to reach out on social media. We offer unlimited data through our xFi Complete product. You've reached the right department, and I'd be happy to help with making changes to your account.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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