Unlimited data option unavailable

I have been trying to access https://www.xfinity.com/buy/plan/checkout/XFINUDAT as per direction from the app and the website to acquire unlimited data. Every time I try I get the error "Sorry, this line of business is not currently available due to a temporary error. Please try again shortly."

Responses

XfinityAirelle

Official Employee

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2.6K Messages

11 months ago

user_1fl0os Hi there! Thanks for taking the time toi create a post regarding your issues with obtaining unlim9ited data. Our awesome team is happy ot help. Are you currently using a comcast leased modem, or do you own your equipment?

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user_1fl0os

3 Messages

It is a Comcast leased modem

11 months ago

0

XfinityAirelle

Official Employee

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2.6K Messages

user_1fl0os Got it! In this case, we wou;ld need to look at your account to see whats preventing you from adding it. Our team will get you taken care of. We see that you have already sent us a message and will respond there shortly to continue.

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11 months ago

0

Again

Expert

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31.7K Messages

11 months ago

@user_1fl0os

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM. Also note, if you do send one without being asked to do so, it could possibly be ignored.

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Customer Service

user_1fl0os

Unlimited data option unavailable

XfinityAirelle

user_1fl0os

XfinityAirelle

Again

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