Visitor
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4 Messages
Universal Tickets Redemption
I redeemed the code for Universal tickets; however, I'm not finding them and when I tried to use it again it says they have already been redeemed. I may have created 2 accounts and am not sure which one it may be under. Please help.
XfinityDemitrius
Official Employee
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2.6K Messages
47 minutes ago
Hey @user_ps3yop, Thank you for visiting our official Xfinity Forums Community support page. Did you enter into a sweepstakes for the chance to win Universal Park tickets? If you received a code, you would need to reach out to the vendor to see if they can provide assistance with the redemption. If you used an email address for enrollment, we recommend trying any other emails you may have used to see if you can gain access to the original redemption account. Please let us know if you need any further assistance.
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