1 Message
Unable to switch xfinity data to unlimited.
Posting a message to get the chat bubble to do a dm to xfinity forum team.
Suppose I'll just call sometime if it doesn't show up after first post.
Subject says the problem. Just gives me "
1 Message
Posting a message to get the chat bubble to do a dm to xfinity forum team.
Suppose I'll just call sometime if it doesn't show up after first post.
Subject says the problem. Just gives me "
EG
Expert
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109.9K Messages
25 days ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@sounddevil1 Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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XfinityArmand
Official Employee
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2.1K Messages
25 days ago
Hi there @sounddevil1! Thank you so much for taking the time to reach out to Xfinity Support! We are so glad to hear from you and want to help in any way that we can to address your service concerns. No worries! You have reached out to the best team to help iron things out for you. We do see the message you sent and will be following up with you shortly.
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