Visitor
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1 Message
Unable to get a live agent on the Support Assistant
I keep prompting the virtual support assistant to connect me with an agent, and am stuck in an endless loop of it replying with "Thanks, I can help with most issues, but I'll put you in touch with an agent if you need more assistance. What do you need help with today?" How do I actually chat with a human being?
XfinityJeniece
Official Employee
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3.3K Messages
19 hours ago
Hey there, @LJMATHES, thanks for reaching out through Xfinity Forums regarding your account concerns. We are a team of live agents here to help in this platform. How can we assist you today?
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