1 Message
Unable to change internet plan online
unable to change internet plan online. Getting the error https://www.xfinity.com/error/buy/sorry?errorCode=10.OP-1003
What can I do to have the issue resolved so that I can change the plan online.
We're sorry.
Please contact us and one of our friendly and knowledgeable representatives can help.
Accepted Solution
XfinityJorge
Official Employee
•
1.7K Messages
1 day ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
•
106.9K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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