Unable to access "My Account" or "Change Plan" pages on Xfinity website
Hello! I am planning to move into a new apartment and I would like to start a new plan with Xfinity. However, when I log into my account on the Xfinity site, the website seems to give the following errors.
When I click on "My Account", I see the following error (and reloading the page gives the same message):
When I click on "Change Plan", I see the following error (and I am unsure of what credentials it is referring to):
I'm unsure of why I receive these errors, and because of them, I am unable to navigate the website in order to begin a new service plan. Could I receive assistance to restore functionality of my account, so that I may begin my service? Thank you!