Visitor
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1 Message
Ugly green box
Can you please move or put this graffitied box underground? My address is [Edited: Personal Information].
Visitor
•
1 Message
Can you please move or put this graffitied box underground? My address is [Edited: Personal Information].
XfinityCliff
Official Employee
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242 Messages
2 hours ago
Hello @user_hpumij and thank you for reaching out with your concern on our Xfinity Community forums.
I can understand why this would be a concern, especially if it involves something on or around your property. We definitely want to make sure this is looked into and see what options may be available for you.
Please send us a direct message* with your full name and service address, and we’ll be happy to take a closer look at the situation and guide you on the next steps.
How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
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