Visitor

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1 Message

10/12/2026 8:52 PM

Two accounts at one address

I am moving into an ADU on a property that already has an Xfinity account and home internet. The internet signal does not reach the ADU and so I am wondering if it is possible to set up a second account and pay for a second router at the same address?

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Expert

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122K Messages

7 hours ago

Moved here.

Official Employee

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1.2K Messages

1 hour ago

Good question, @user_z85id1. There are scenarios in which a second account can be added to have a second line of internet service. This is only available in some areas, and typically requires being on one of our legacy plans. Does the ADU have the exact same address as the primary location, also what state are you located in? 

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