user_gl746i Good morning! We appreciate you reaching out for assistance through or Xfinity Community Forums Team. Since we are a social media platform, most of our communication is done through this platform. This ensures both of us can follow along in the conversation, transparency, and most importantly; resolution. With that said, we understand some of customers perfer to speak with someone over phone. For this type of support we have our customer service team that can be reached at 1-800-934-6489.
I would love to assist with your concerns regarding your TV services today. Can you please share what the nature of your concern is?
I have called the number. Just to receive a computer that hangs up on me because they can’t help me. I think you guys forget that if you want our business, you need to work for us. They are so many other companies to go with. You on my last string! Someone needs to call me to keep my business.
We would be happy to help you over this platform! We truly appreciate you choosing Xfinity and definitely do not want to lose you as a customer. We are a team of live agents who can assist. Are you able to provide me with more details regarding your concern?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKassie
Official Employee
•
1.7K Messages
1 month ago
2
0