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Tznxy
1st Topic

1 Message

Sunday, October 15th, 2023 9:00 PM

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Tv reward

how do i claim the free 50” tv , i opened a phone line a couple days ago and i look up the status of the free tv and nothing shows up 

Question

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Updated 

1 year ago

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XfinityBenjaminM

Official Employee

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2K Messages

2 years ago

@Tznxy Hello! Thank you for reaching out to us here on our Community Forum. We have checked, and we do not have an offer for a free TV. If you have any other questions, we would recommend reaching out to our Xfinity Mobile Team directly:

 

Phone - (888) 936-4968
Chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile


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user_upbh3h

2 Messages

Find it in your rewards click on the reward, add the new number on the line you just got and I think the zip code and that should do it

2 years ago

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EG

Expert

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110.1K Messages

2 years ago


The concern is not "Xfinity Compliments" related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

(edited)

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Alvarad09

1 Message

2 years ago

I’ve also seen that we get a free 50” Xumo tv for opening a new line

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Again

Expert

 • 

31.4K Messages

@Alvarad09​ 

I’ve also seen that we get a free 50” Xumo tv for opening a new line

Can you give a screenshot of the deal or a URL to it?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

2 years ago

0

user_pdzwck

1 Message

I got a email for my tv

1 year ago

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user_2a3bc9

2 Messages

1 year ago

I to seen it my brother just got one for opening a line 

I also opened 3 lines and I got no option for the tv but seen this on the app rite before adding lines 

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user_upbh3h

2 Messages

 I received mine like a month ago. Are you signed up for xfinity rewards/gold? I seen it there clicked on it and it took like 2 weeks to get accepted then it took like a week to come in from there. 

1 year ago

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user_2a3bc9

2 Messages

1 year ago

The offer I screen shot off my phone 

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XfinityJeniece

Official Employee

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3K Messages

Hey there @user_2a3bc9 thanks for reaching out through Xfinity Forums regarding the Xfinity Mobile offer. It looks like that offer is an Xfinity Reward offer.  Have you checked your available rewards for the offer at, https://www.xfinity.com/rewards?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_cpluno

1 Message

1 year ago

Hello ..  I am an Xfinity silver member and I received the free Xumo tv (awesome!!!:-) 👍  Unfortunately for some reason it does not work at all.. It is brand new and all I have done is take it out of the box plug it in unplug it amd plugged it in again and try to turn it on and nothing...  There is a little red light but that's it.  So it is now back in the box and I have no clue what to do . 

 

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XfinityRichard

Official Employee

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1.8K Messages

Hi there, @user_cpluno ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the trouble you are having with your Xumo streaming box. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

To send a direct message [private message]:

  •   Click "Sign In" if necessary
  •   Click the "Direct Message" icon 
  •   Click the "New message" (pencil and paper) icon
  •   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •   - An "Xfinity Support" graphic replaces the "To:" line.
  •   Type your message in the text area near the bottom of the window
  •   Press Enter to send it
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

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