Visitor

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1 Message

Monday, June 22nd, 2026 8:38 PM

TV issue

My TV turns on & I can access channels, but when I select one 3 dots are constantly scrolling & channel doesn't kick in

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Official Employee

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358 Messages

3 hours ago

Hello @user_7xt4e3 and thank you for posting your concerns on our Xfinity Community forums.

We are aware of a national service issue affecting Xfinity TV services.  Please check for updates on our Xfinity Status Map.  If the map indicates there are no issues for your area, please let us know and we'd be happy to assist further. 

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