Trying to file a complaint

user_37rzae  Thank you for reaching out with your concerns, and I apologize for any confusion regarding Xfinity's discount for enrolling in automatic payments and paperless billing. Beginning December 20th 2025 Xfinity no longer offers a discount for enrolling in automatic payments through a debit or credit card, a $10 discount can be received if automatic payments are set up through your checking account, more information can be found here https://www.xfinity.com/support/articles/automatic-payment-paperless-billing. Xfinity Veteran incentives can be found at the following link https://www.xfinity.com/support/articles/military-service-offers, thank you so much for your service!