3 Messages

Tuesday, February 18th, 2025 9:13 AM

Closed

Trespassing and property damage

How in the world is it legal for a company to come into a gated backyard and cut down a tree that wasn’t even touching a power line without any notice or warning?

I am so upset that I will be cancelling my many years of service and going with the other provider in town. 

Oldest First
Selected Oldest First

Official Employee

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2.4K Messages

1 year ago

Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum today @user_0mkz67.  We are so glad to hear from you and want to help in any way that we can.  No worries!  You have reached out to the right team to help in any way that we can.  Just to clarify, was it a Xfinity tech cutting the tree or was it a contractor?

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