Visitor
•
2 Messages
Transfer modem/flex to different account
I handled the service for my college house and was hoping to send my service/modem and flex box to a new account. Is this possible
Visitor
•
2 Messages
I handled the service for my college house and was hoping to send my service/modem and flex box to a new account. Is this possible
EG
Expert
•
111.5K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
0
0
CCMike1
Official Employee
•
933 Messages
3 years ago
Hi there @user_4eae8e I know how important it is to transfer your equipment to a new account. Is this your own equipment or Comcast leased modem? Is the old account still active?
2
0