U

Visitor

 • 

2 Messages

Thu, Jun 9, 2022 12:27 AM

Track my order

Track my order for tomorrow

Visitor

 • 

2 Messages

4 m ago

Where is my order for tomorrow 

XfinityEthan

Official Employee

 • 

1K Messages

4 m ago

@user_912283. Do you have access to your online account? Any shipment will show in the My Account app or online portal. If you don't see anything, please direct message your name and address. 

 

Make sure you are signed into forums

1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon

2. Hit the compose button to the right of "conversations"

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

Visitor

 • 

4 Messages

2 d ago

Where is my order? Order number: 3731200170516776120

Official Employee

 • 

163 Messages

@

Megatron76 You can view your orders in the convenient Xfinity My Account app or online web portal at https://comca.st/3xLrZud; Please let us know if you don't find your order there. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here