@user_912283. Do you have access to your online account? Any shipment will show in the My Account app or online portal. If you don't see anything, please direct message your name and address.
Make sure you are signed into forums
1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon
2. Hit the compose button to the right of "conversations"
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
Megatron76 You can view your orders in the convenient Xfinity My Account app or online web portal at https://comca.st/3xLrZud; Please let us know if you don't find your order there.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_912283
Visitor
•
2 Messages
4 m ago
Where is my order for tomorrow
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0
XfinityEthan
Official Employee
•
1K Messages
4 m ago
@user_912283. Do you have access to your online account? Any shipment will show in the My Account app or online portal. If you don't see anything, please direct message your name and address.
Make sure you are signed into forums
1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon
2. Hit the compose button to the right of "conversations"
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
0
0
Megatron76
Visitor
•
4 Messages
2 d ago
Where is my order? Order number: 3731200170516776120
1
0