Visitor
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2 Messages
Took my money
I paid early for prepaid services. Xfinity took the money, disconnected my services and trying to force me to buy a plan.
Visitor
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2 Messages
I paid early for prepaid services. Xfinity took the money, disconnected my services and trying to force me to buy a plan.
EG
Expert
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118.6K Messages
2 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeff
Official Employee
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983 Messages
2 hours ago
Good morning @user_i13yeu, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the service, but you have come to the right place for assistance. Was this a NOW WiFi pass that you signed up for?
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