@oliviak5 wrote: How do I check the status of support request using the ticket number provided?
A Comcast employee will reply here, and allow you to PM them with the personal information needed to help you out. They will reply when your turn comes up.
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
Responses
MNtundraRET
Expert
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4.4K Messages
10 m ago
A Comcast employee will reply here, and allow you to PM them with the personal information needed to help you out. They will reply when your turn comes up.
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Mbdv2
New Poster
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2 Messages
7 m ago
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XfinityRobertB
Official Employee
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304 Messages
7 m ago
@Mbdv2
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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