Sun, Oct 4, 2020 7:00 PM
5 m ago
8 m ago
@oliviak5 wrote:How do I check the status of support request using the ticket number provided?
A Comcast employee will reply here, and allow you to PM them with the personal information needed to help you out. They will reply when your turn comes up.
6 m ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.