Visitor
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1 Message
This is the worst
I pay over $100 a month for just Wi-Fi. Right now it says that there’s an outage in my area, but I live in a condo complex in all of my immediate neighbors in the entire complex have their Wi-Fi even though they also have Xfinity I can’t get my modem restarted by myself every time I try to call I get a robot that says there’s nothing anyone can do until the outage is resolved and I can’t get to speak to a real person… it’s not even real customer support. What a pathetic joke.
XfinitySara
Official Employee
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2.4K Messages
2 hours ago
Hey, @user_khlsao! Thanks for creating a post with your service concerns. I'm sorry to hear about the trouble you're having, and I'd love to help! To start, have you already reviewed these Connection Troubleshooting Tips? That's a good place to start, but we can also take a closer look at the account if we need to.
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