Visitor
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1 Message
They lie to you
The supervisor restored my service and told me I would be good till the 4th, I spent over 4 hours on the phone for 2 days and every representative tells me a different story and they lie to you... I won't ever trust or use this company ever again
XfinityFrank
Official Employee
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1.8K Messages
2 days ago
Hi there, @user_btpttq! Thanks for reaching out to us here on the Community Forum. We would be more than happy to check out the account and see what's going on. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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