Contributor

 • 

416 Messages

Sunday, March 2nd, 2025 5:08 PM

Closed

There's an order that is being processed

Greetings,

When I login to comcast account, there's a message that says the following:

"There's an order that is being processed"

"You'll have limited options to change this order"

I ordered a new gateway and nothing else. I hooked up the new gateway today, it's connected and up-and-running yet this message is still there.

What does this message mean?

This conversation has been merged. Please refer the main conversation:

How to Connect New Gateway

Contributor

 • 

416 Messages

2 months ago

Bumping,

I can not find anywhere in my account anything about any order that is being processed other than the red message I posted above.

Can somebody/anybody provide some input on this?

(edited)

Contributor

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416 Messages

2 months ago

Why do you mark my posts as PRIVATE?

Expert

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109.9K Messages

2 months ago

@Biff-Tannon 

The forum bot automatically made it private due to the picture that you posted. All posts with pics included are supposed to be made private by the bot until they can be reviewed by a Mod or an Admin. It's normal. I made it public again.

(edited)

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