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user_qs7gs2
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Wednesday, September 18th, 2024 12:57 AM

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Theft of funds from customer service representative

A customer service representative fraudulently used my banking information with me authorizing.

Question

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Updated 

10 months ago

28

1

0

CCAntoine

Retired Employee

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1.4K Messages

10 months ago

I'm sorry that you've been put into this situation. Please reach out to CSA (Fraud Dept/Comcast Security Team) immediately at 1-888-565-4329 or abuse@comcast.net 

2

0

user_qs7gs2

2 Messages

I have called this number and no one seems to know anything and can’t help. They see the charge and don’t have an answer as to why it was done.

10 months ago

0

CCAntoine

Retired Employee

 • 

1.4K Messages

That is the only team that can help, so I would definitely keep trying or even use that email. 

10 months ago

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