2 Messages
the tech never finished installing my line....
the said theyd come back to finish installing but my line is now swaying in the breeze and contacting comcast is a hassle as ive tried to get them to do maintenance but ive been ignored for like 6+years and they never actually check/do maintenance anyways so what should i do or who should i call????
EG
Expert
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111.7K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.6K Messages
2 years ago
We can help, @user_7yb0mc! Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_7yb0mc
2 Messages
2 years ago
well had some service guys come and finish installing even though they werent equipped for said job but they got it done right and they said theyd have maintenance come check up on it but i doubt thatll ever happen in my area due to the 4+years of my line not being maintained
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