Visitor
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1 Message
The Now wifi pass does not work
The pass that i bought is not working and i want a refund. The customer support # could not help me. The support chat says i need to login but i dont have an xfinity account. I feel absolutley scammed and disqusted.
DETAILS:
30-day NOW WiFi Pass
Activation date: June 10, 2026, 5:42 pm PDT
Expiration date: July 10, 2026, 5:42 pm PDT
One-time charge: $10
Transaction ID: [Edited: "Personal Information"]
XfinitySean
Official Employee
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718 Messages
52 minutes ago
Hey there user_ej7je2, thanks for reaching out here on the community forum! I'm sorry to hear that NOW WiFi Pass didn't work out for you. Unfortunately, our team is unable to assist directly when it comes to NOW Internet services, but you should be able to reach out to their dedicated team through the online chat function from the NOW Support page, or by calling the support number found on the receipt sent to your email after purchasing the service.
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