The absolute worst customer service.

Your AI agent is the absolute worst thing that I have ever dealt with.  As soon as I'm able to connect with an actual human representative I am canceling this. All over the fact that I can't even reach a human.  I shouldn't have to waste so much of my [Edited: "Profanity"] time trying to talk to an actual human. I would never suggest this company to anyone just because of how many hoops you have to go through and how much time you waste.  Simple things that should be done and taken care of within 20 minutes now takes a [Edited: "Profanity"] hour or longer to get through.