New Poster
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14 Messages
The absolute worst customer service experience I have ever had!
I have been with xfinity for almost 10 years and I have never experienced such awful customer service. How do I file a complaint or give feedback and how do I get in contact with someone in legal?
EG
Expert
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111.3K Messages
7 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAirelle
Official Employee
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2.7K Messages
7 months ago
Our team is part of Xfinity’s corporate team, and we’d love to assist you directly with any concerns or account issues you’re experiencing. If there’s something specific we can address, please initiate a direct message and start with your full name and address.
To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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