Visitor
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4 Messages
Terminate my Inter service
Hi I need to terminated my internet service July 7th. But the app did not gave me an option to stop the service.
My account number is [Edited: "Personal Information"]
Visitor
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4 Messages
Hi I need to terminated my internet service July 7th. But the app did not gave me an option to stop the service.
My account number is [Edited: "Personal Information"]
peterspinach0
Visitor
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4 Messages
3 hours ago
The phone number on the account is [Edited: Personal Information] But I don't have the access to the number anymore.
(edited)
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EG
Expert
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118.8K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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2.4K Messages
2 hours ago
Hello, @peterspinach0 thank you for reaching out over Xfinity Forums. I'm glad to see our dedicated Xfinity Forum expert @EG was able to bring your post to my attention, and you've contacted the right place for assistance as I can help get the account disconnected. We do value your privacy, and please ask that you don't provide personal information in a public conversation. We would ask for this information once we're in a direct message, and I want to ensure I'm on the same page to better assist.
- Are you going to need to take service to a new location, or just have the final date on the account be July 7th?
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