temporary suspension of cable

Question

I go south every year for 6 months and would love to put my cable on hold. I assume I need to keep my landline phone and internet so I don't lose my phone number. Can I contact xfinity to do that? What do I ask for? I am a senior citizen and my bill is over $300!

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityPeterH · Answer

PASUser We have a lot of Xfinity family members who do the same. Here is a great link for being able to put your account on what we call a 'seasonal hold' https://www.xfinity.com/seasonal

Customer Service

PASUser

temporary suspension of cable

EG

XfinityPeterH

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