Hi there, @user_36al8y! Thanks for reaching out to us here on the Community Forum! That's no good! We can check and see if we can figure out what happened and get someone out. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started. Thanks!
EG
Expert
•
110.9K Messages
10 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityFrank
Official Employee
•
1.4K Messages
10 months ago
Hi there, @user_36al8y! Thanks for reaching out to us here on the Community Forum! That's no good! We can check and see if we can figure out what happened and get someone out. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started. Thanks!
0
0