Visitor
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1 Message
Technician Report
Requesting copy of technician report. Need to know if technician tested signal within my apartment.
Visitor
•
1 Message
Requesting copy of technician report. Need to know if technician tested signal within my apartment.
EG
Expert
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118K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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742 Messages
5 hours ago
Greetings @user_4mbl09 ,
For future reference, please keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. It just helps other members of the community with similar issues to find the answers they need.
With that being said, we do not have a customer facing technician report to provide. We can perform an account review and further confirm the language used by the technician related to the visit. You could then provide that to your landlord, I'll follow up with you in our direct message conversation to facilitate this route.
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