Visitor
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4 Messages
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
Visitor
•
4 Messages
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
EG
Expert
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117.4K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
1
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XfinityCliff
Official Employee
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150 Messages
3 days ago
Hello @user_cyjpgd and thank you for reaching out on our Xfinity Community forums. We would be happy to assist and discuss your concern. (Thanks @EG for moving this to the Customer Service section and bringing it to our attention! ❤️)
As we are already engaged in a direct message thread @user_cyjpgd, I will be reaching out to you there.
1
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EG
Expert
•
117.4K Messages
10 hours ago
@user_cyjpgd @XfinityCliff
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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