Visitor

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4 Messages

Saturday, April 11th, 2026 9:44 AM

Technician damaged my wall trespassed in my home and refused to install my service took my modem and left

Technician damaged my wall trespassed in my home and refused to install my service took my modem and left

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Expert

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117.3K Messages

19 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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142 Messages

17 hours ago

Hello @user_cyjpgd and thank you for reaching out on our Xfinity Community forums.  We would be happy to assist and discuss your concern.  (Thanks @EG for moving this to the Customer Service section and bringing it to our attention! ❤️)

As we are already engaged in a direct message thread @user_cyjpgd, I will be reaching out to you there. 

Visitor

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4 Messages

Whatever. I have filed a police report for the trespassing and damage. Comcast has not made any effort to correct this or ensure I can get working Internet service. 

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